We require 48 hours notice for reschedule or cancellations. There will be a $45.00 charge for no notice cancellations and lockouts. If you are sick and it’s your cleaning day, please call our office by 7:30 am. We will do our best to reschedule your cleaning that same week. Please do not have us clean if your family is home with the flu. Remember you are home because you are contagious! Thank you

Polished Cleaning Services stands out with our unwavering dedication to excellence. Our team combines expertise, state-of-the-art technology, and eco-friendly practices to deliver a superior cleaning experience. We prioritize customer satisfaction, offering tailored solutions to meet your unique needs. With transparent pricing, punctuality, and a proven track record, choosing us means choosing reliability, quality, and a spotless living or working environment.

Refund will be issued only if the Client has canceled a cleaning visit within the allowed time (48 hours) prior to the start of the cleaning session and a payment has been already received by the Company.In addition, a Refund will be issued if a Cleaner does not attend a cleaning visit, payment for which has been already received by the Company

No, as long as you have a way to let us in when you are not home there is no reason for you to have to be there. However, if it makes you feel more comfortable we welcome you to stay and watch what we do. All of our house cleaning employees are trustworthy and friendly, they do have a schedule though so make sure to give them enough space to get their work done.

The Client may terminate this contract by giving 30 days prior notice in writing once the initial contract term (month to month) has ended. The Client agrees to pay a cancellation fee equivalent to 30 days service if: 1) No notice is given; 2) The Client provides a termination of notice less than 30 days.

Your business is important to us and we want to make sure you are happy and completely satisfied. If the quality of work performed and paid for, is not satisfactory, contact us within 24 hours and we will make arrangements to rectify the situation. If you believe we did an outstanding job please write a review of us on an online site so others can see what our service has to offer. We love to read customer reviews!

Customized house cleaning services are available on a weekly, bi-weekly, and monthly service. Each home is a custom bid to meet the customer’s needs with a guarantee on the quality of work performed.

You can either pay with a Mastercard/Visa, PayPal, Venmo, Zelle, or online. For Master card and Visa, we will take your card number and then charge the amount after the service is finished. We recently added an option to make your payment online.

We require 48 hours' notice for reschedule or cancellations. There will be a $45.00 charge for no-notice cancellations and lockouts. If you are sick and it’s your cleaning day, please call our office by 7:30 am. We will do our best to reschedule your cleaning that same week. Please do not have us clean if your family is home with the flu. Remember you are home because you are contagious! Thank you.

Yes! We do not pick up your items and then clean. Here are some helpful steps to follow prior to us arriving Make your home accessible. A key that is accessible to the cleaning person(s) is usually the best method. A fee will be charged if we are unable to access your home. (See House Cleaning Service Cancellation procedures.) Turn off alarm system. If you choose to leave the alarm on and have the service disarm, we will not be held responsible for false alarms or misuse of the alarm system. Have your home picked up and ready to be cleaned to avoid additional charges. Have your valuables put away to avoid accidents. Limited liability protection for valuable antiques or non-replaceable items. Customer has 30 days to request or report damaged or broken items for replacement or repair. After 30 days customer assumes liability. Let us know how we are doing. Complete the Customer Service Evaluation that is left at the time of service, or submit your comments online at Yelp, Superpages, Facebook, or any other online site. We appreciate your feedback and use it to help improve our services!

Thorough cleaning of the home’s bathrooms including Tub Shower Sinks Toilets Floors Mirrors Light fixtures Baseboards Cabinets and Closets, inside and out

Full cleaning of all other rooms includes: Vacuuming and dusting window sills Vacuuming and dusting remaining carpeted areas Washing of all floors, and baseboards

Extensive cleaning of the kitchen area including: The inside and outside of cabinets and cupboards Inside and outside of all appliances including ovens and refrigerators Detailed cleaning of countertops Floors Kitchen Sinks

Dust all exposed surfaces from top to bottom Dust blinds, window sills, and lock ledges Dust door panels, and baseboards Clean and disinfect the top of the refrigerator Clean and disinfect countertops, sink, faucet and backsplash Clean exterior cabinet and fixtures Clean and disinfect doorknobs and switch plates Clean, disinfect, and shine microwave inside and out (deep) Clean, disinfect, and shine outside of oven and top of the range Clean, disinfect, and shine outside of the dishwasher Clean, disinfect, and shine outside of the refrigerator Clean and disinfect kitchen table, bar tops, and chairs Vacuum (if applicable) Sweep and mop floors Empty trash

Dust all exposed surfaces from top to bottom Dust blinds, window sills, and lock ledges Dust exterior cabinets and fixtures Dust door panels, and baseboards Clean and disinfect countertop, sink, and faucet Clean, disinfect, and shine fixtures Scrub showers, tiles and tubs (deep) Clean mirrors, glass, and shower doors (glass) Clean and disinfect toilets inside and out Clean and disinfect doorknobs and switch plates Vacuum (if applicable) Sweep and mop floors Empty trash

Dust all exposed surfaces from top to bottom Dust picture frames (if applicable) Dust, polish, and hand wipe all exposed furniture Dust baseboards, and door panels Dust blinds, window sills, and lock ledges Clean and disinfect doorknobs and switch plates Dust ceiling fans (within reach) Dust lamp and lampshades Dust and clean mirrors Vacuum carpet (if applicable) Sweep and mop floors (if non-carpet) Make beds (upon request) Empty trash

Dust all exposed surfaces from top to bottom Dust picture frames (if applicable) Dust and hand wipe all furniture top to bottom and polish Vacuum furniture, arrange cushions & pillows Dust baseboards, and door panels Dust blinds, window sills, and lock ledges Clean and disinfect doorknobs and switch plates Clean and organize bookcases, stands, and shelves Dust ceiling fans (within reach) Dust lamps and lampshades Dust and clean glass/mirrors Vacuum carpet/area rugs (if applicable) Sweep and mop floors (if non-carpet) Empty trash

High Dusting Clean fans that can be reached on a 3 step ladder Dust light fixtures (chandeliers excluded) Clean all glass Load dishwasher if applicable Clean backsplash Clean & disinfect microwave inside, outside & underneath Clean counters Clean stove hood (exterior only) Clean stove top Clean stove grates Clean broiling drawer Polish all stainless steel Clean and disinfect light switches Clean appliance exteriors (refrigerator, stove, dishwasher, coffee pot, toaster etc…) Clean and polish sink Clean baseboards Remove any trash/recycling in cans and replace with liners Vacuum floors Mop all hard surface floors

High Dusting Dust fans that can be reached on a 3-step ladder Dust light fixtures (chandeliers excluded) Dust all accessible furniture Clean all glass Clean and disinfect light switches Clean baseboards Remove any trash in cans and replace them with liners Vacuum floors Mop all hard surface floors

High Dusting Clean vents/exhaust fans Dust light fixtures (chandeliers excluded) Clean all glass Clean vanity mirror Clean and disinfect toilet (make sure to reach behind) Clean and scrub shower head Clean and scrub shower shower head hose Clean and scrub soap holder Clean and scrub shower walls Clean & scrub & showers doors Clean and disinfect bathtub Clean and disinfect sinks Clean and disinfect light switches Clean baseboards Remove any trash in cans and replace with liners Vacuum floors Mop all hard surface floors

Inside Oven Inside Refrigerator Cabinet Fronts Cabinet Tops Finished Basements Garages Windows Window sills